Shipping policy

Where we ship

We ship to the United States and Canada. Every jacket ships from our studio in West New York, New Jersey.

United States: free shipping

Cost: free on every order.
Processing: orders ship within 2–3 business days.
Delivery: usually 3–7 business days after shipping.
Duties: none. US orders ship domestically.

Canada: $25 flat rate

Cost: $25 USD per order.
Processing: orders ship within 2–3 business days.
Delivery: usually 7–10 business days after shipping.
Duties and taxes: orders ship from the US, so Canadian customs may charge duties, import taxes and a brokerage fee. These are collected by the carrier on delivery and paid by the buyer. They are not included in the $25 shipping fee.

Tracking

You'll receive a tracking number by email as soon as your order ships.

Other countries

We don't ship outside the US and Canada right now. If you'd like a piece sent elsewhere, email helloshopthechaos@gmail.com and we'll see what we can do.